FAQ DTFWorld

hello@t-shirtworld.co.uk

01386 837 838

8:00am - 16:00pm Mon-Fri

0

Frequently Asked Questions

Click on Blue Bars to See Answers.

What is DTF WORLD?
DTF WORLD is a print-on-demand service for custom apparel (t-shirts, hoodies, polos and more). Our site runs on DecoNetwork so you can design online, order instantly, and get fast fulfilment with no minimums.
What products can I personalise?
You can customise:
  • T-shirts (short sleeve, long sleeve, ladies, youth)
  • Polo shirts
  • Hoodies (zip & pullover)
  • Sweatshirts
  • Tank tops
  • Plain garments (no print)
How do I place an order?
1) Select your garment โ†’ 2) Click Start Designing โ†’ 3) Upload artwork or add text/clipart โ†’ 4) Preview and add to basket โ†’ 5) Checkout. Weโ€™ll handle printing & shipping.
What are the artwork/file requirements?
  • Preferred formats: PNG (transparent), AI, EPS, PDF, SVG (JPG accepted if high-res)
  • Resolution: 300 DPI at the final print size
  • Colours: RGB or CMYK accepted
  • Max print area: approx. 30 cm (W) ร— 40 cm (H) (A3)
If artwork isnโ€™t suitable, weโ€™ll contact you before proceeding.
What size should I order?
Each product page includes a Size Guide. Please check measurements before orderingโ€”customised items canโ€™t be returned for size changes.
Are there order minimums?
No minimum orderโ€”feel free to buy a single item.
How long will my order take?
  • Print time: 3 working days
  • Delivery: Standard UK shipping 2โ€“3 working days
  • Free shipping: Orders over ยฃ100
Times may vary in peak seasons; weโ€™ll notify you if anything changes.
How do I care for DTF prints?
  • Wash inside-out at 30 ยฐC
  • Do not bleach
  • Tumble dry low only
  • Do not iron directly on the print
  • Avoid dry cleaning
Do you offer bulk or trade pricing?
Yesโ€”trade and bulk discounts are available. Contact us with your quantities and garment details for a custom quote.
Can I return or exchange my order?
  • Customised items: Non-returnable unless faulty.
  • Plain garments: Returnable within 14 days (unused, original packaging). Please contact us first.
How do I contact support?
๐Ÿ“ง hello@t-shirtworld.co.uk
โ˜Ž๏ธ 01386 837 838
๐Ÿ•— Mondayโ€“Friday, 08:00โ€“16:00
Is quality guaranteed?
Yesโ€”every print and garment is quality-checked before dispatch. If thereโ€™s an issue, contact us and weโ€™ll put it right.
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